Jay Baer is a Hall of Fame keynote speaker who teaches business growth through customer experience and marketing innovation. He is also a popular emcee and host of large events, New York Times bestselling author of seven books, and founder of six, multi-million-dollar companies.

Filled with real-world case studies and examples, Jay’s entertaining and engaging programs teach companies how to turn customer experience, customer service, and marketing into their biggest business growth advantage.

Jay has advised numerous iconic brands including Caterpillar, Nike, IBM, Allstate, The United Nations, and 32 of the FORTUNE 500.

An inductee into the Professional Speakers Hall of Fame, Jay was also named as one of the world’s top 30 Global Gurus in both customer experience and marketing.

He founded the global strategy firm Convince & Convert which received multiple Inc. 5000 designations. He co-created the Social Pros podcast, and hosted the show for 500+ episodes, twice winning “best marketing podcast” from the Content Marketing Awards.

Jay is also an active investor and works with dozens of startups as an advisor.

In his spare time, he is the second most-popular tequila influencer and educator on the planet. His Tequila Jay Baer channels on Instagram and TikTok reach hundreds of thousands of fans weekly.

AREAS OF IMPACT:

Business Growth
Customer Experience
Customer Service
Marketing
Emcee / Event Host