Our international crisis management keynote speaker, Melissa Agnes helps today’s organizations understand the realities that loom when crisis strikes. Her customized presentations provide tools and strategies that create a proactive, cohesive, and crisis-ready corporate culture.
Crisis management is an important and necessary topic that applies to every organization. In fact, sometimes leaders don’t realize the need for it until it’s too late. We asked Melissa what the benefits and advantages of having a crisis-ready™ culture, and here is what she said:
“The whole point of implementing a crisis-ready™ corporate culture is to enable and empower your entire team to instinctively know the right course of action to take in a negative situation, be it an issue or a potential or breaking crisis. Crises unravel far too quickly these days, and stakeholder expectations continue to heighten, which means that we can no longer solely rely on a document (plan) that was written months— or worse, years— ago. The goal needs to be to empower your entire team to be able to detect potential issues in real-time and to intrinsically know what is expected of them, by both internal and external stakeholders, in order to make the right decisions when time is of the essence.”
Melissa’s programs are about more than crisis management strategy; they are about effective communication, leadership, organizational culture, customer expectations, and how social media has changed communication forever. Every organization needs to become #CrisisReady™— contact Michelle Joyce to learn how we can bring Melissa’s information to your organization.