In an ever-growing digital world where people are busier and more stressed than they’ve ever been, never has deeper and more effective communication been more important.
Leaders have witnessed stunning shifts in the workforce. Salespeople are experiencing new demands from customers. Expectations for everyone have changed. And surface-level conversations are no longer enough.
Today, to get the results needed for success, you must be transformational in the way you communicate.
You must stand out.
You must know how to handle difficult situations.
You must understand the art of the perfect question.
You must have deeper conversations to form deeper relationships.
The challenge, of course, is that there is very little information available that teaches people “how” to do these things.
Renowned speaker, communicator, and human behavior expert Colette Carlson shows companies how to transform relationships through the power of connected conversations.
To build relationships that close sales and earn customers, you must first make a connection. In today’s selling environment, where trust has become more fragile, the ability to quickly connect and captivate is paramount.
Colette’s signature keynote programs teach the skillset and mindset that cultivate authentic relationships and partnerships that lead to increased sales, repeat customers, and powerful referrals.
Customized for each audience and their unique objectives, attendees will learn how to:
- Stop transacting and start connecting to build deeper, richer relationships
- Deliver a personal experience in all communications allowing your customer to feel seen, heard, and valued
- Ask deeper, richer questions to identify the customer’s needs and challenges
- Listen empathetically to create a collaborative environment conducive to problem-solving
- Demonstrate value and gain emotional connection through the power of story
- Leverage your physical and digital body language to clearly communicate and build trust
Ultimately, if you’re looking for a program that will help your audience members improve their ability to lead, influence, and communicate, resulting in better company cultures, better team performance, more sales, and greater employee retention in the process – Colette’s programs are for you.
Connect with us HERE to bring Colette Carlson to your organization!
