Colette Carlson is a human behavior expert and keynote speaker who inspires individuals to connect and communicate in real and relevant ways. How to create effective connections, and leverage them for greater success, is the thread that is woven into every one of Colette’s customized presentations.
The most successful businesses grow from and are sustained by mutually-beneficial relationships. Your success is in direct proportion to your ability to connect with others. Customers buy from people they like, know, and trust. Employees want to work for people they respect. The ability to connect on both a personal and professional level isn’t just a nice skill to have, it will become your greatest asset and your biggest competitive advantage.
With a Master’s Degree in Human Behavior and extensive experience in the personal development industry for over 20 years, Colette knows the difference between trendy topics and timeless truths when it comes to successful business practices.
This spotlight interview is on Colette, and here is what she said:
What are key behaviors that help leaders grow, engage, and influence others?
Colette: Rather than believing they’re always right, leaders who get it right know how to ask the right questions and listen fully. Whether discussing company goals, identifying a team member’s strengths, or delivering effective feedback, drawing information out of others through powerful questions creates a platform for greater understanding and employee buy-in. Leading with warmth, rather than always showcasing your smarts, is another way leaders allow their teams to see the person behind the title generating closeness and connection.
What are your best strategies on influencing others?
Colette: Aside from leading through example, asking for someone’s advice and using the power of storytelling are additional ways to influence others and build connection in the process. Let’s start with asking for advice. Research shows asking someone’s advice helps them move toward you psychologically, putting them in a more cooperative, collaborative state. Stories, which go past the head and into the heart, are memorable, visual and impactful. Stories cut through the noise and daily distractions employees face. Stories are relatable, as listeners connect through their own experiences. As humans, we’re wired to listen to a story which is why savvy individuals use stories to illustrate a point and influence their audience.