As many of you are aware and probably watched live, the producers and cast of “La La Land” mistakenly accepted the Oscar for best picture. Within minutes, the best picture snafu became instant social media gold. But the question is, was this indeed a crisis for the Oscars?
In her recent #crisisready video, keynote speaker and crisis management expert, Melissa Agnes, discusses why the best picture snafu is NOT a crisis for the Oscars, but may be a crisis for PWC. She put it perfectly, “Just because a negative issue goes viral is not the indicator that it’s a crisis for the organization.”