Your customers have high expectations. Listening to those expectations, needs, and how your customers feel is extremely important for your business’ success. Mark Schaefer’s programs specialize in marketing strategies for content marketing, digital marketing, social media, and personal branding. In a recent blog post, he explains that social media monitoring is essential for many companies and brands… but the keyword here is many (not all).
While it’s imperative for large companies to detect consumer trends, unearth business intelligence, and solve customer problems, that’s not exactly true for all companies, especially small businesses.
Conversations are taking place all around us, especially on social media, and sometimes small businesses don’t need to invest the same amount of time that larger companies do when putting together a social media strategy.
In his article, A Social Media Myth: Do We Really Need to “Listen to Our Customers?”, Mark outlines five questions for small businesses to ask when developing a social media strategy.
In his keynote programs, customized and personalized for each audience, Mark shares new inspiration and new information on how companies can implement the right strategies for their social media, marketing, sales, and customer service processes.
Mark Schaefer is a keynote speaker, educator, business consultant, and author. His blog {grow} is hailed as one of the top marketing blogs in the world. Mark has worked in global sales, PR, and marketing positions for more than 30 years and provides consulting services as Executive Director of Schaefer Marketing Solutions.
To bring Mark to your upcoming meeting or event, contact us HERE!