What Are the Keys to Customer and Employee Retention?

There is so much weight on leaders right now. You’re expected to deal with an ever-changing world and its effects on your organization. You need to take care of your customers and continue to grow the business. At the same time, you need to take care of your team because attracting and retaining top talent…

Joey Coleman Joins Michelle Joyce Speakers!

When organizations like Whirlpool, NASA, Volkswagen Australia, Principal Financial Group, and Zappos need to boost their customer and employee experiences, they call on Joey Coleman for assistance. For nearly twenty years, Joey has helped organizations retain their best customers and employees and turn them into raving fans. In his entertaining and actionable keynotes, workshops, and consulting…