Paul Epstein Joins Michelle Joyce Speakers

Michelle Joyce Speakers is excited to welcome Paul Epstein to our exclusive roster of world-class speakers! Paul Epstein is a former high-level executive for multiple NFL and NBA teams and a 2x best-selling author of The Power of Playing Offense and Better Decisions Faster. He was named one of SUCCESS magazine’s top thought leaders who…

What is the difference between customer service and customer experience?

What is the Difference Between Customer Service and Customer Experience? Gaining and retaining customers is more important now than ever. Customer expectations are high, and the marketplace is crowded. It can seem as if customer loyalty is a thing of the past. Technology makes it easy for customers to seek alternative products and services –and…

Joey Coleman Joins Michelle Joyce Speakers!

When organizations like Whirlpool, NASA, Volkswagen Australia, Principal Financial Group, and Zappos need to boost their customer and employee experiences, they call on Joey Coleman for assistance. For nearly twenty years, Joey has helped organizations retain their best customers and employees and turn them into raving fans. In his entertaining and actionable keynotes, workshops, and consulting…