Michelle Joyce Speakers is excited to welcome Paul Epstein to our exclusive roster of world-class speakers! Paul Epstein is a former high-level executive for multiple NFL and NBA teams and a 2x best-selling author of The Power of Playing Offense and Better Decisions Faster. He was named one of SUCCESS magazine’s top thought leaders who…
Michelle Joyce Speakers is excited to welcome Rachel DeAlto to our exclusive roster of world-class speakers! Rachel DeAlto is on a mission to connect people to their most powerful resource – each other. A former attorney with a master’s degree in psychology, Rachel is a communication and relatability expert, author, media personality, and researcher who…
Michelle Joyce Speakers is excited to welcome Rachel Sheerin to our exclusive roster of world-class speakers! Rachel Sheerin is an award-winning keynote speaker, emcee, and burnout expert on a mission to help people love their work and their lives. Rachel’s work experience spans both sides of business – sales and operations. She has built multi-million-dollar…
What is the Difference Between Customer Service and Customer Experience? Gaining and retaining customers is more important now than ever. Customer expectations are high, and the marketplace is crowded. It can seem as if customer loyalty is a thing of the past. Technology makes it easy for customers to seek alternative products and services –and…
Burnout has become one of the biggest challenges facing today’s workforce. People are stretched. Leaders are carrying increasingly complex responsibilities. Teams are navigating constant change. Technology has made it possible to work from almost anywhere, but it has also made it harder to ever truly stop working. And telling people to “take better care of…
We are excited to welcome Anton Gunn to the Michelle Joyce Speakers exclusive roster! Anton Gunn is a former senior advisor to President Barack Obama and a leading expert on Socially Conscious Leadership. He was the first African American in history elected to the South Carolina Legislature from his district early in his career. Anton is a graduate…
We are excited to welcome Mark Sanborn to the Michelle Joyce Speakers exclusive roster! Mark Sanborn, CSP, CPAE, is an international bestselling author and award-winning keynote speaker on leadership, customer service, business growth, and organizational performance. Mark has given more than 3,000 presentations in every US state and in 14 countries. He is a New…
Some employees can’t wait to get back to the office. For employees around the world, the time has come to return to the office. Countless people have been working from home for a very long time. Some of those people are understandably excited about getting back into a more normal routine. Employees have missed the…
What does returning to the office look like? After being home for a year or more, people are returning to the office in droves. A year is a long time and much has changed in each person’s life during their time away from the office. Sadly, some have lost family members or friends to the…
Virtual meetings aren’t going anywhere. And that’s a good thing. While there is tremendous value in bringing people together in person, virtual meetings give organizations another powerful way to connect, communicate, train, and develop their people without the time and expense of travel. The key is making them worth attending. After nearly three decades in…
