Quit Quitting Part 2: What If It’s a Healthy Choice?

Quiet Quitting has been quite the controversy lately regarding workplace culture and organizational performance.  As we defined in our last article, quiet quitting starts when an individual chooses to do exactly what their job description entails… and no more. No weekend emails. No “live to work” mentality.  No being on calls past business hours. People…

Quiet Quitting and the Crucial Things You Need to Know to Protect Your Business

The first time I heard the term quiet quitting, I thought “What is that?!” Like, are people whispering, “I quit.” Are they ghosting their bosses? What does this mean? You’ve probably heard the term recently, too, and wondered the same things… and more importantly thought, “How does this affect my team and my organization? Do…

What Are the Keys to Customer and Employee Retention?

There is so much weight on leaders right now. You’re expected to deal with an ever-changing world and its effects on your organization. You need to take care of your customers and continue to grow the business. At the same time, you need to take care of your team because attracting and retaining top talent…

Joey Coleman Joins Michelle Joyce Speakers!

When organizations like Whirlpool, NASA, Volkswagen Australia, Principal Financial Group, and Zappos need to boost their customer and employee experiences, they call on Joey Coleman for assistance. For nearly twenty years, Joey has helped organizations retain their best customers and employees and turn them into raving fans. In his entertaining and actionable keynotes, workshops, and consulting…