Jay Baer’s new book and keynote program Talk Triggers is helping companies all over the country create differentiated, talkable customer experiences that compel conversation. (And when customers talk, they recruit new customers…for free. Your customers can essentially be your most powerful sales and marketing tools!) For years, Jay has been known for his very own…
The world has changed profoundly over the last few years and so has the psyche of your team. Leadership keynote speaker Steve Gutzler’s new program, Breakthrough Teams: Unlock the Science to Motivation, Collaboration, and Peak Performance helps build today’s most collaborative teams so they can operate at peak performance. Most teams today find themselves frustrated,…
Alan Stein, Jr.’s new book Raise Your Game sold thousands of copies in the first month of its release and has received high praise from sports superstars such as Kevin Durant and Jay Bilas – as well as from attendees in Alan’s keynote audiences. “Alan played a huge role in my development on and off the…
By Michelle Joyce Really smart people at LinkedIn recently used exclusive data to determine the skills companies need most in 2019. These are the skills leaders find most valuable, and the skill ranked at the top of the list might surprise you: creativity. Creativity is often associated with writers, graphic designers, and artists – but…
By: Michelle Joyce I remember the day I got the phone call from Julie Ho at PMI (Project Management Institute). “I have an idea for our 2018 Global Conference,” she said. And what followed was pure event magic. PMI Global Conference is part of a week-long celebration, bringing together thousands of project and program managers,…
By Michelle Joyce What distinguishes a good event from an “Oh my goodness! You should have been there! Best event ever!” event? Here’s the simple answer: The way the attendees feel when it’s over. Customer Experience (CX) is our topic of the month, and the meetings and events industry is no stranger to this concept.…
Everything about a brand plays a vital role in shaping the customer’s experience. If you want to create lifelong customers, you have to first focus on the experience you’re delivering and find ways to make the experience you deliver stand out. According to keynote speaker Jay Baer, 80% of companies say they deliver exceptional customer…
Emotional intelligence affects how we manage our emotions, navigate relationships, and achieve positive results. Steve Gutzler is a dynamic speaker who engages audiences everywhere on leadership, emotional intelligence, and personal transformation. He has an exceptional ability to communicate clear leadership and business solutions with humor, clarity, and insight. Research shows that 83% of the time,…
Scott Shellstrom is an accomplished artist, keynote speaker, and creativity innovator who uses Improv comedy techniques to inspire teams to rediscover their own ability for creativity and innovation. Using Improv skills he honed on some of New York City’s most prominent comedy stages, Scott teaches companies how to break through the traditional brainstorming process and…
Deliberate practice can be applied to individuals and organizations when one is looking to improve performance and leadership. By definition, deliberate practice is a highly-structured activity in which you engage with the specific goal of improving performance. According to leadership keynote speaker Alan Stein, Jr., “In order to truly master any skill, you have to…
