How much are you willing to wait? If you’re like most of your customers, the answer is very little. Did you know that your customers are deciding to buy from you today (and every day) based on how fast you are (or aren’t)? Hall of Fame keynote speaker and best-selling author Jay Baer has been…
What Does the Future of Business Look Like? “Change is the only constant in life.” – Heraclitus. This saying by a Greek philosopher has never felt truer than over the past two years. Change has seemed constant, at times sudden, or even jarring. The truth is, the business landscape and the workplace itself would have…
What is the Difference Between Customer Service and Customer Experience? Gaining and retaining customers is more important now than ever. Customer expectations are high, and the marketplace is crowded. It can seem as if customer loyalty is a thing of the past. Technology makes it easy for customers to seek alternative products and services –and…
Feelings of stress and burnout have never been more prevalent in our country’s workforce. How can leaders and teams work to improve performance and productivity without feeling overwhelmed? What do the most successful people do to continually get better? The answers to those questions are revealed in the newest book and keynote program by Alan…
What Does it Mean to Be a Leader in Today’s World? The past two years have been filled with change, uncertainty, challenges, and obstacles. The foreseeable future looks to hold more of the same. Today’s leaders face a seemingly impossible task – to grow [or at least sustain] the business while attracting and retaining employees…
You probably think COVID changed the world, and in many ways it did. But what COVID really did is accelerate the future. Many of the changes leaders face today were inevitable: they were almost all on the horizon, but a global pandemic brought them to the forefront earlier and all at once. That means that…
We are excited to welcome Anton Gunn to the Michelle Joyce Speakers exclusive roster! Anton Gunn is a former senior advisor to President Barack Obama and a leading expert on Socially Conscious Leadership. He was the first African American in history elected to the South Carolina Legislature from his district early in his career. Anton is a graduate…
The right sales keynote speaker can impact the bottom line. The role of a sales professional is changing. In fact, the entire sales process is evolving to meet demands for higher levels of personalized service and stronger relationships. Today’s sales professionals need to deliver value. The world is constantly changing, and companies must adapt to…
How a leadership keynote speaker can impact your organization. An organization’s leadership impacts much more than revenue earned and profits made. Leadership affects everything from the culture of a company to its perception in the marketplace. Choosing a leadership keynote speaker for your next event means giving your audience the chance to be inspired and…
In an ever-growing digital world where people are busier and more stressed than they’ve ever been, never has deeper and more effective communication been more important. Leaders have witnessed stunning shifts in the workforce. Salespeople are experiencing new demands from customers. Expectations for everyone have changed. And surface-level conversations are no longer enough. Today, to…
