Customer trust is the center of every customer relationship. Trust increases customer loyalty, boosts referrals, and increases sales. Friday Featured Speaker Jay Baer tells two stories encouraging you to build your empire on trust in: How to Instantly Build Customer Trust. One of the stories Jay shares is about Dr. Gorab, an Oral Surgeon who…
Self-awareness is one of the core components of emotional intelligence and is quite possibly one of the most valuable. Successful leaders know where their natural tendencies lie, are conscious of their strengths, and acknowledge weaknesses or areas for improvement. Are you aware of how your words and behaviors impact others? Our Friday Featured Speaker is…
At the heart of every sale, every interaction between a leader and a team member, and every conversation with a customer… is a connection. How to make those connections effective, and leverage them for greater success, is the thread woven into every one of Colette Carlson’s programs. Colette teaches audiences how to transform relationships through…
Crisis Management Strategist and keynote speaker, Melissa Agnes launched her first book, Crisis Ready: Building an Invincible Brand in an Uncertain World, in March 2018. In today’s Friday Featured Speaker spotlight, we are excited to announce the launch of Melissa’s 6-part webinar series, tailored to help you meet your specific goals and objectives around building…
Our “serial entrepreneur,” Clint Greenleaf is the successful founder and CEO of several companies, an author, and keynote speaker. Clint speaks to audiences all over the world about how they can bring disciplined innovation and entrepreneurialism into their organizations by focusing on improved relationships and bottom line growth. Clint’s audiences range from top leaders to…
Keynote speaker, Ted Wright, is an author and word of mouth pioneer responsible for several consumer revolutions including Pabst Blue Ribbon among urban hipsters and Chocolate Milk among athletes. When you identify the people most likely to talk about your brand, and then use creative strategies to encourage communication between those influencers and members of…
Scott Shellstrom is the modern day Da Vinci, and inspires teams everywhere to rediscover their own ability for creativity and innovation. As a former advertising executive, Scott knows that creativity is more than an art, it’s a skill. Creativity is the most important commodity for success in business today, and a unique solution to problem…
Internet pioneer, entrepreneur, and New York Times best-selling author, Jay Baer, predicts that by 2020, Instagram will overtake Facebook in total usage in the United States. Pretty bold, yet interesting statement, right? Earlier this year, Jay addressed groundbreaking new data from Edison Research that found Facebook usage declined for the first time ever. In that…
A story is being written right now about your leadership. Your passion, your vision, how you react when something goes wrong, the things you say most, and how you recognize and develop others are all part of your leadership story. Like any good story, your story needs a plot, a theme, and most importantly, compelling…
No one wants a negative situation to occur, but issues and crises can happen at any given moment. The big question is, is your organization prepared to instinctively and successfully overcome the challenges, obstacles, and realities that loom when crisis strikes? Today’s Friday Featured Speaker, Melissa Agnes helps organizations around the globe become crisis ready. Building…
