Implementing and maintaining a #crisisready corporate culture is essential in business today. So what’s the best way to gain the necessary approval and commitment from your top leadership? This question is a common one heard by Crisis Management Expert and Keynote Speaker, Melissa Agnes. As Melissa says, “In my experience as a crisis management consultant…
The internet and social media have changed customer expectations for service and engagement… forever. And online review sites now allow customer complaints to be seen by everyone. What’s a company to do? In an interview with Forbes, Jay Baer — content marketing and customer service expert, consultant, thought leader, keynote speaker, and podcaster who’s practically…
Firing an employee is never fun. But sometimes you have to make a tough decision and help someone move on. Thankfully, we know Clint Greenleaf. As a successful entrepreneur and business leader, Clint shares lessons on effective leadership and valuable relationships to audiences everywhere through his customized programs. In his article, The Art of Firing,…
In today’s fast-paced, competitive work environment, how effective are you as a leader of personal influence, impact, and inspiration? Steve Gutzler has delivered thousands of presentations on leadership, emotional intelligence, and personal transformation. He has an exceptional ability to communicate clear leadership and business solutions with humor, clarity, and insight. Steve inspires greatness in individuals and…
Our speaker Jason Hanson is a former CIA Officer, a New York Times Bestselling Author, and America’s #1 Authority on Personal Safety. In his customized seminars, Jason teaches how to heighten your level of awareness, and offers exciting demonstrations of spy tools and tactics, which anyone can use to thwart danger and ensure personal safety. In…
At the heart of every sale, every interaction between a leader and a team member, every conversation with a customer…. is a connection. How to make those connections effective, and leverage them for greater success, is the thread that is woven into every one of Colette Carlson’s presentations. Watch Colette Carlson’s NEW Highlight Reel! The…
How many customer reviews did you receive last year? (Not enough? Want some more?) Sure, you could beg, plead, and offer to pay for customer reviews… but wouldn’t you rather earn them and ask for them in a more personal way? Enter Jay Baer, keynote speaker and best-selling author of Hug Your Haters – the…
If crisis were to strike your company tomorrow, is your organization #CRISISREADY? Melissa Agnes is a sought-after, international crisis management keynote speaker. She delivers powerful talks that help today’s organizations understand the realities that loom when crisis strikes. Her customized presentations provide tools and strategies that create a proactive, crisis-ready corporate culture. As President and…
January is the perfect time to set goals and intentions for the new year ahead. And the most important part of that process is to believe that you can succeed. Your personal beliefs will guide your success. To help you on this journey, our speaker Steve Gutzler shares 10 Ways to Believe in Yourself for…
Uh-oh. You and your company have just experienced a crisis. It’s a mess. Things are happening so quickly now… it’s difficult to think. And people are already posting their own versions of the incident on social media! You have to do something. Fast. Now! But what? Where do you start? When crisis strikes, what is…
