Keynote Speaker, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. She was never drawn to the “sexiness” or “thrill” of crisis management that we see on shows like Scandal. When she began her career in crisis management, it was a challenge to help professionals understand the need for being…
According to keynote speaker on word of mouth marketing Jay Baer, “By 2020, the majority of customer purchase decisions will be based not on price, not on availability, but on customer experience.” Word of mouth is responsible for as much as 50% of all purchases today, yet most companies do not have a strategy to generate…
Colette Carlson is a Hall of Fame Keynote Speaker and Human Behavior Expert who transforms relationships through the power of connected conversation. At the heart of every sale, every interaction between a leader and a team member, every conversation with a customer… is a connection. How to make those connections effective, and leverage them for…
The world has changed and consumers make the vast majority of their buying decisions based off of conversations they’ve had with people they know and trust. Ted Wright says people are not going to Facebook, Twitter, and Instagram to find the product they want; instead they are talking to their friends. Social media can only…
Congratulations to our very own Jay Baer! On July 16, 2018, Jay was inducted into the CPAE Speaker Hall of Fame, receiving a lifetime award for speaking excellence and professionalism by speaking peers. (He’s been in our Hall of Fame for years!) The Council of Peers Award for Excellence (CPAE) Speaker Hall of Fame®, honors…
Performance coach, consultant, keynote speaker, and author, Alan Stein, Jr. spent 15 years working with the highest performing basketball players on the planet and now delivers high-energy keynotes and interactive workshops helping organizations improve performance, cohesion, and accountability. He inspires and empowers everyone he works with to take immediate action and improve mindset, habits, and…
Customer trust is the center of every customer relationship. Trust increases customer loyalty, boosts referrals, and increases sales. Friday Featured Speaker Jay Baer tells two stories encouraging you to build your empire on trust in: How to Instantly Build Customer Trust. One of the stories Jay shares is about Dr. Gorab, an Oral Surgeon who…
Self-awareness is one of the core components of emotional intelligence and is quite possibly one of the most valuable. Successful leaders know where their natural tendencies lie, are conscious of their strengths, and acknowledge weaknesses or areas for improvement. Are you aware of how your words and behaviors impact others? Our Friday Featured Speaker is…
At the heart of every sale, every interaction between a leader and a team member, and every conversation with a customer… is a connection. How to make those connections effective, and leverage them for greater success, is the thread woven into every one of Colette Carlson’s programs. Colette teaches audiences how to transform relationships through…
Crisis Management Strategist and keynote speaker, Melissa Agnes launched her first book, Crisis Ready: Building an Invincible Brand in an Uncertain World, in March 2018. In today’s Friday Featured Speaker spotlight, we are excited to announce the launch of Melissa’s 6-part webinar series, tailored to help you meet your specific goals and objectives around building…
