Friday Featured Speaker: Jay Baer on “Acing Customer Service”

The internet and social media have changed customer expectations for service and engagement… forever.  And online review sites now allow customer complaints to be seen by everyone.  What’s a company to do? In an interview with Forbes, Jay Baer — content marketing and customer service expert, consultant, thought leader, keynote speaker, and podcaster who’s practically…

Fire Away!

Firing an employee is never fun.  But sometimes you have to make a tough decision and help someone move on. Thankfully, we know Clint Greenleaf.  As a successful entrepreneur and business leader, Clint shares lessons on effective leadership and valuable relationships to audiences everywhere through his customized programs. In his article, The Art of Firing,…

Friday Featured Speaker: Interview with Steve Gutzler

In today’s fast-paced, competitive work environment, how effective are you as a leader of personal influence, impact, and inspiration? Steve Gutzler has delivered thousands of presentations on leadership, emotional intelligence, and personal transformation. He has an exceptional ability to communicate clear leadership and business solutions with humor, clarity, and insight. Steve inspires greatness in individuals and…