Friday Featured Speaker: Interview with Jay Baer

Jay Baer is a renowned business strategist, a New York Times best-selling author of five books, and the world’s most retweeted person amount digital marketers. His programs help organizations everywhere rethink their approach to marketing and customer service, helping them gain more customers and keep those they’ve already earned. Jay customizes each presentation by including…

Friday Featured Speaker: Jay Baer

We are excited to announce the newest program by Jay Baer!  Our best-selling author and renowned keynote speaker on marketing and customer service has created Talk Triggers: Turn Your Customers Into Volunteer Marketers. Customer experience is how you make your customers feel. Great customer experience occurs when you exceed customer expectations. And when you do…

Your Success on Social Media Boils Down to One Simple Rule: Quality Over Quantity

“Social media content is the ultimate meritocracy. Good content wins. Bad content fails.” – says Jay Baer, Marketing and Online Customer Service Speaker. The question is, are your posts worth reading? In his recent post, The Truth About How Often to Post in Social Media, Jay addresses a governing principle for your content, as well as…