Performance coach, consultant, keynote speaker, and author, Alan Stein, Jr. spent 15 years working with the highest performing basketball players on the planet and now delivers high-energy keynotes and interactive workshops helping organizations improve performance, cohesion, and accountability. He inspires and empowers everyone he works with to take immediate action and improve mindset, habits, and…
Customer trust is the center of every customer relationship. Trust increases customer loyalty, boosts referrals, and increases sales. Friday Featured Speaker Jay Baer tells two stories encouraging you to build your empire on trust in: How to Instantly Build Customer Trust. One of the stories Jay shares is about Dr. Gorab, an Oral Surgeon who…
Self-awareness is one of the core components of emotional intelligence and is quite possibly one of the most valuable. Successful leaders know where their natural tendencies lie, are conscious of their strengths, and acknowledge weaknesses or areas for improvement. Are you aware of how your words and behaviors impact others? Our Friday Featured Speaker is…
Crisis Management Strategist and keynote speaker, Melissa Agnes launched her first book, Crisis Ready: Building an Invincible Brand in an Uncertain World, in March 2018. In today’s Friday Featured Speaker spotlight, we are excited to announce the launch of Melissa’s 6-part webinar series, tailored to help you meet your specific goals and objectives around building…
Keynote speaker, Ted Wright, is an author and word of mouth pioneer responsible for several consumer revolutions including Pabst Blue Ribbon among urban hipsters and Chocolate Milk among athletes. When you identify the people most likely to talk about your brand, and then use creative strategies to encourage communication between those influencers and members of…
A story is being written right now about your leadership. Your passion, your vision, how you react when something goes wrong, the things you say most, and how you recognize and develop others are all part of your leadership story. Like any good story, your story needs a plot, a theme, and most importantly, compelling…
Companies win business for many reasons. One reason that is often overlooked is the salesperson’s emotional intelligence— their ability to identify, assess, and control their emotions. Emotions have a direct impact on sales results. Increasing your emotional intelligence, especially during stressful situations, will help you close bigger deals – in less time. This week’s Friday Featured…
Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. Yet, most companies do not have a word of mouth strategy. People don’t talk about average experiences; they talk about experiences that stand out. Your best marketers are your current customers – as long as you give them…
Crises are inevitable, and lack of preparation almost always makes the outcome much worse. An effective response starts long before a crisis or catastrophe takes place— this is what we call being “crisis ready.” Crisis Management Strategist and Keynote Speaker, Melissa Agnes helps organizations around the world build invincible brands. In her article, The 5 Phases…
Crisis Management Strategist, Melissa Agnes joined Shel Holtz on his widely recognized PR Podcast, For Immediate Release (FIR), to discuss how two companies deftly handled surprise issues and the importance of internal communication in times of crises. Melissa’s conversation with Holtz begins roughly at the 6-minute mark and we are thrilled to share their conversation…
